Introduction

At roomwalah.com, we facilitate online booking services for accommodations and properties. As we do not engage in physical product deliveries, our Shipping and Delivery Policy pertains to the confirmation and accessibility of bookings.

Booking Confirmation

• Upon successful payment, users will receive a confirmation email or SMS with booking details.
• Bookings can be accessed from the user’s RoomWalah account dashboard.
• If confirmation is not received within 24 hours, users should contact our support team.

Delivery of Booking Details

• All booking details, including invoices, will be sent via email.
• Users can also download their booking receipts from their RoomWalah account.
• Customers are advised to verify all details upon receipt and report discrepancies immediately.

Modifications and Delays

• Users can modify bookings as per the terms and conditions of the respective property.
• In case of any delays in confirmation due to technical issues, our team will notify users at the earliest.

Contact Us

For any queries related to booking confirmation and delivery, please contact us:

• Email: support@roomwalah.com
• Phone: +91 9695513175
• Address: 40 No Gomti, Phaphamau, Prayagraj - 211013.